Privacy Policy

Last Updated: March 2026.

1. Introduction:Silk Words Limited ("we," "us," or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or use our translation services.

2. Data Controller Information: Silk Words Limited is the data controller responsible for your personal data.

  • Email: merce@silkwords.co.uk

  • Registered Office: 20 Wenlock Road, N1 7GU, London.

  • Company Number: 17083683

3. The Data We Collect: We may collect and process the following data:

  • Identity Data: Name, title.

  • Contact Data: Email address, telephone number, billing address.

  • Technical Data: IP address, browser type, and location data (collected via Squarespace cookies).

  • Project Data: Any personal data contained within the documents you send us for translation (e.g., names in a press release or lookbook).

4. How We Use Your Data: We only use your data when the law allows us to. Most commonly, we use it to:

  • Perform a Contract: To provide the translation services you have requested.

  • Legitimate Interests: To respond to your enquiries via our contact form.

  • Legal Obligation: To keep financial records for HMRC.

5. Data Retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements (typically 6 years for financial records).

6. Your Legal Rights: Under the UK GDPR, you have the right to:

  • Request access to your data.

  • Request correction or erasure of your data.

  • Object to the processing of your data.

  • Withdraw consent at any time.

To exercise these rights, please contact us at info@silkwords.co.uk.

7. Third-Party Links: Our website is hosted by Squarespace. They provide the platform that allows us to offer our services. Your data may be stored through Squarespace’s data storage and databases on secure servers behind a firewall.

8. Cookie Policy This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The Cookies Squarespace Uses.

Silk Words Ltd is registered with the ICO under registration number ZC104424.